Grandmondial Casino Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the Grandmondial Casino website (“the Site”), operated by Technology Services Trading Ltd. (“the Company”), and apply to all products and services offered to residents of New Zealand. By accessing or registering an account on this Site, you agree to be legally bound by these Terms. Please read these Terms carefully before using the Site. If you do not agree with any part of these Terms, you should not use the Site or its services.
1. Eligibility and Account Registration
To use the services provided by Grandmondial Casino, you must be at least eighteen (18) years old or the legal age for gambling in your jurisdiction, whichever is higher. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering. Only one account per individual is permitted. You must provide accurate, current, and complete registration information. The Company reserves the right to verify your identity and may request supporting documentation at any time. Failure to provide requested documentation may result in suspension or termination of your account.
2. Account Security and Responsibility
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity conducted through your account will be presumed to be made by you. You must notify the Site immediately if you suspect unauthorized use of your account. The Company is not liable for losses arising from unauthorized access resulting from your failure to safeguard your credentials.
3. Use of Services
The Site provides access to casino games and related services for personal entertainment purposes. You may not use the Site for any commercial purposes or on behalf of any third party. You agree not to engage in fraudulent, collusive, or unlawful activities in connection with your use of the Site. The Company reserves the right to refuse service, suspend, or close accounts at its sole discretion if it suspects violation of these Terms or any applicable laws.
4. Deposits, Withdrawals, and Payment Processing
All deposits must be made in accordance with the instructions provided on the Site. The Company reserves the right to set minimum and maximum deposit or withdrawal limits. You agree that all funds deposited are not derived from illegal or unauthorized activities. Withdrawals may be subject to identity verification and may only be processed back to the original payment method where feasible. Transaction processing times may vary. The Company is not responsible for delays outside its control.
5. Bonuses and Promotions
Bonuses and promotional offers are subject to separate terms and wagering requirements, as detailed on the relevant promotions page or as communicated by the Site. The Company reserves the right to withhold or cancel bonuses or winnings derived from bonuses if it suspects abuse, fraud, or violation of the bonus terms. Participation in promotions is voluntary and may be restricted to eligible players at the Company’s discretion.
6. Responsible Gaming
Grandmondial Casino is committed to promoting responsible gaming. Tools such as deposit limits, self-exclusion, and time-outs are available to help you manage your gaming activities. If you believe you have a gambling problem, please seek help from professional organizations. The Company reserves the right to suspend or terminate accounts where responsible gaming concerns are identified.
7. Prohibited Activities
- Use of the Site by individuals under the legal gambling age.
- Opening multiple accounts for any reason.
- Providing false or misleading registration or verification information.
- Engaging in money laundering, fraud, or collusion.
- Using unauthorized or malicious software, bots, or automated systems.
- Attempting to circumvent geographical restrictions or use of VPNs to misrepresent location.
Engaging in any of the above activities may result in account closure, forfeiture of funds, and notification to relevant authorities.
8. Game Rules and Fair Play
All games offered on the Site are subject to the rules published on the Site or within individual games. Results are determined by certified Random Number Generators (RNGs) to ensure fairness and integrity. The Company reserves the right to void bets or winnings if it determines that the outcome was affected by technical issues, player misconduct, or breaches of these Terms.
9. Intellectual Property
All content, software, and materials on the Site, including logos, graphics, and game titles, are owned by or licensed to the Company and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without prior written consent from the Company.
10. Privacy and Data Protection
Your personal data will be processed in accordance with the Company’s Privacy Policy, which outlines how information is collected, used, and safeguarded. By using the Site, you consent to such processing and warrant that all data provided is accurate.
11. Limitation of Liability
To the extent permitted by law, the Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or participation in its services. The Site is provided "as is" without warranties of any kind. The Company does not guarantee uninterrupted access, error-free operation, or the accuracy of content.
12. Amendments to the Terms
The Company reserves the right to amend these Terms at any time. Changes will be effective upon posting on the Site. It is your responsibility to review these Terms regularly. Continued use of the Site after amendments constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms and your use of the Site are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of New Zealand, unless otherwise required by applicable law.
14. Contact Information
If you have any questions or concerns regarding these Terms, please contact the Grandmondial Casino support team through the channels provided on the Site.
15. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding your use of the Site and supersede any prior agreements or understandings.